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# 催货邮件（英文）+ 中文说明

一、英文邮件全文

Subject: Urgent: Shipment Delay for PO-2024-5832 – Request for Confirmed Ship Date

Dear [Supplier Contact Name],

I hope this email finds you well. I am writing regarding our purchase order PO-2024-5832 for 200 tents, which was scheduled for delivery and is now overdue by two weeks.

This delay has significantly impacted our inventory planning and customer commitments. We understand that unforeseen circumstances may occur, but at this point, we need a clear resolution to avoid further disruption.

Could you please provide the following by this Friday:

1. A confirmed ship date for the 200 tents under PO-2024-5832;

2. An explanation of the cause of the delay;

3. The expected delivery timeline once the order ships;

4. Tracking information as soon as the shipment is dispatched.

If the delay is expected to extend further, please advise us on alternative solutions, including partial shipment or substitution options, so we can minimize the impact on our operations.

We value our business relationship and trust that you will treat this matter with urgency. We look forward to your prompt reply by Friday at the latest.

Best regards,

[Your Name]

[Your Title]

[Company Name]

[Phone Number] | [Email Address]

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二、中文使用说明

• 语气把握：邮件采用“礼貌但坚定”的商务催货语气，既表达了不满和紧迫性，又维护合作关系。
• 必填信息：发送前替换方括号内容（联系人姓名、你的署名、公司信息等）。
• 关键设计：
• 邮件标题突出订单号和“Urgent”，提高对方重视度；
• 明确列出4项具体要求，避免对方含糊回复；
• 强调“Friday deadline”，形成明确行动节点；
• 提出部分发货等备选方案，展现解决问题的意愿，增加对方配合度。
• 跟进建议：若周五前未收到回复，可次日发送跟进邮件或直接电话联系。